Privacy policy

Privacy and cookies policy

According to art. 13 par. 1 and par. 2 of the General Regulation on the protection of personal data of April 27, 2016, I inform that:

1. The administrator of the personal data provided by You is Władysław Ślepowron-Kudelski sp. o.o with its registered office in Cracow, Jadwigi z Łobzowa 12A street, postal code: 30-124;

2. The personal data provided by You will be processed for the purpose of providing a hotel service;

3. The personal data provided by You will not be shared with other recipients;

4. Personal data provided by You will not be transferred to a third country;

5. The personal data provided by You will be kept until the consent is withdrawn, but not longer than for 10 years;

6. You have the right to access Your personal data and the right to rectify, delete, limit the processing, the right to data transfer, the right to object, the right to withdraw consent at any time without affecting the legality of the processing, which was made on the basis of consent before its withdrawal;

7. You have the right to lodge a complaint with the GIODO, if you believe that the processing of Your personal data violates the provisions of the general regulation on the protection of personal data of April 27, 2016;

8. Providing Your personal data is voluntary. You are obliged to do so and the consequence of not providing personal data will be a refusal to provide the hotel service.

Selected data protection methods used by the Operator

1. Sites for logging in and entering personal data are protected in the transmission layer (SSL certificate). This ensures that the personal and login data entered on the website are encrypted on the user’s computer and can only be read on the target server.

Hosting

1. The website is hosted (technically maintained) on the servers of the operator: cyberFolks.pl.

2. The hosting company, in order to ensure technical reliability, keeps logs at server level. The logs may include:
- resources specified by a URL identifier (addresses of requested resources – pages, files),
- time of receiving a request,
- time of sending a response,
- name of the client station – identification via HTTP protocol,
- information about errors which occurred during the HTTP transaction,
- URL address of a page previously visited by the user (referer link), if the user accessed the Website via a link,
- information about your browser,
- information about your IP address,
- diagnostic information related to the process of self-service ordering via registrars on the site,
- information related to the handling of e-mails addressed to the Operator and sent by the Operator.

Information in forms

1. The service collects information voluntarily provided by the user, including personal data if provided.

2. The website may record information about the connection parameters (time stamp, IP address).

3. The website may, in some cases, record information to facilitate the linking of the data in the form with the e-mail address of the user completing the form. In such a case, the e-mail address of the user shall appear inside the url of the page containing the form.

4. The data provided in the form is processed for the purpose resulting from the function of the specific form, e.g. for the purpose of processing a service request or commercial contact, registration of services, etc. In each case, the context and description of the form shall clearly indicate what it is used for.

Administrator logs

1. User behaviour information on the website may be subject to logging. This data is used for the administration of the site.

Relevant marketing techniques

1. The operator uses statistical analysis of the website traffic, via Google Analytics (Google Inc., based in the USA). The operator does not transmit personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on the user’s terminal device. With regard to the information on user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the following tool: https://www.google.com/ads/preferences/.

Information on cookies

1. The Website uses cookies.

2. Cookies (so-called ‘cookies’) are IT data, in particular text files, which are stored on the Service User’s terminal equipment and are intended for use on the Website. Cookies usually contain the name of the website from which they originate, the time of storing them on the terminal equipment and a unique number.

3. Cookies are placed on a Service User’s terminal equipment and accessed by the Service Operator.

4. Cookies are used for the following purposes:
- maintaining a session of a User of the Website (after logging in), thanks to which a User does not have to re-enter his/her login and password on each subpage of the Website;
- fulfilment of the purposes specified above in the section ‘Relevant marketing techniques’;

5. The Service uses two main types of cookies: ‘session’ (session cookies) and “permanent” (persistent cookies). ‘Session’ cookies are temporary files that are stored in the User’s terminal equipment until they log off, leave the website or switch off the software (web browser). ‘Permanent’ cookies are stored on the User’s terminal equipment for the time specified in the parameters of the cookies or until they are deleted by the User.

6. Web browsing software (web browser) usually allows the storage of cookies on the User’s terminal equipment by default. Users of the Website may change their settings in this respect. The Internet browser makes it possible to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject is contained in the help or documentation of the Internet browser.

7. Restrictions on the use of cookies may affect some of the functionalities available on the Website.

8. Cookies placed in the Service User’s terminal equipment may also be used by entities cooperating with the Service Operator, in particular companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA).

Managing cookies - how to give and withdraw consent in practice?

1. If you do not wish to receive cookies, you can change your browser settings. We stipulate that disabling cookies that are essential for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may make it impossible, to use the websites.

2. To manage your cookie settings, select the web browser you are using from the list below and follow the instructions:

Edge
Internet Explorer
Chrome
Safari
Firefox
Opera

Mobile devices:

Android
Safari (iOS)
Windows Phone